Don’t Miss Out on Your PPI Refund – Important Dates to Remember

Are you one of the millions of people who may be entitled to a PPI refund? Don’t miss out on reclaiming your hard-earned money! In this blog post, we’ll discuss important dates to remember so you can ensure you receive the compensation you deserve. Read on to make sure you don’t let your PPI refund slip through the cracks!

Introduction to PPI and the deadline for refunds

Payment Protection Insurance, or PPI, is a type of insurance that was often sold alongside loans, credit cards, and other financial products. Its purpose was to provide coverage in case the borrower became unable to make payments due to unforeseen circumstances such as illness, job loss, or death.

However, over the years it was found that many banks and lenders were mis-selling PPI policies to their customers. This means that they either did not explain the terms and conditions properly or added it onto loans without the customer’s knowledge or consent. As a result, millions of people have been paying for PPI unnecessarily and are now entitled to refunds.

The deadline for making a claim for PPI refunds is fast approaching. The Financial Conduct Authority (FCA) has set a final deadline of August 29th 2019 for all claims to be submitted. This date was chosen after several extensions were granted in order to give customers enough time to check and submit their claims.

It is important not to miss this deadline as any claims made after this date will not be accepted by banks or lenders. If you believe you are eligible for a refund but do not submit your claim before August 29th 2019, you will lose your chance of receiving any compensation.

The first step towards claiming your PPI refund is checking if you have ever had PPI on any loans or credit agreements in the past. You can do this by looking through old paperwork such as loan agreements, statements, or contacting your bank directly.

Once you have confirmed that you had PPI, you can start the process of submitting your claim. It is recommended to use an official claims management company who has experience dealing with these types of cases. They can handle all aspects of your claim including communicating with banks on your behalf and ensuring all necessary information is provided.

It is crucial not to miss the deadline for PPI refunds if you believe you are entitled to one. With millions of pounds still waiting to be claimed, it is worth taking the time to check and submit your claim before August 29th 2019. Don’t miss out on what could potentially be a significant sum of money that rightfully belongs to you.

What is PPI and why was it mis-sold?

PPI, or Payment Protection Insurance, is a type of insurance policy that was sold alongside loans, mortgages, credit cards, and other types of credit. Its purpose was to cover the borrower’s repayments in case they were unable to make them due to unforeseen circumstances such as illness, job loss, or accident.

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On paper, PPI seemed like a valuable product. It provided peace of mind for borrowers and ensured that their debt would be taken care of in case of an emergency. However, over the years it became clear that this insurance was not always necessary and oftentimes it was mis-sold to consumers who did not actually need it.

So why exactly was PPI mis-sold? The main reason can be attributed to the aggressive sales tactics used by banks and lenders. They would often pressure customers into purchasing PPI without fully explaining its terms and conditions or assessing whether it was suitable for their needs. In some cases, borrowers were even told that they could not get a loan or mortgage without also buying PPI.

Another common issue with PPI was the lack of transparency surrounding its cost. Many people were unaware that they were paying for this insurance as it was often added onto their loan or credit card without their knowledge. This resulted in customers paying hundreds if not thousands of pounds for an insurance policy they did not understand or want.

Furthermore, certain exclusions and limitations within PPI policies made them almost useless in real-life situations. For example, self-employed individuals or those with pre-existing medical conditions were often excluded from being able to claim on their policy.

In addition to these misleading practices by banks and lenders, there were also cases where customers did not even realise they had been sold PPI until years later when checking through old paperwork.

The discovery of widespread mis-selling led to a massive scandal in the financial industry with millions of people being affected. As a result, numerous investigations were launched and regulatory bodies imposed fines on the institutions responsible for the mis-selling of PPI.

PPI was mis-sold due to aggressive sales tactics, lack of transparency, and misleading information. If you believe you were a victim of this scandal, it is important to take action and claim your refund before the upcoming deadline. Don’t miss out on what could potentially be a significant amount of money owed to you.

When was the deadline for PPI refunds?

When was the deadline for PPI refunds? This question has been on the minds of many individuals who have been affected by the PPI mis-selling scandal. The short answer is that there was a deadline set for PPI claims, which was August 29th, 2019. However, this is not the full story.

The Financial Conduct Authority (FCA) initially set the deadline in 2017 and gave people two years to submit their claims. This was done to bring an end to the ongoing PPI scandal and give banks and other financial institutions a final chance to address and compensate those who were mis-sold PPI policies.

It is important to note that this deadline only applied to individuals who had not previously made a claim or complained about their PPI policy before. If you have already made a complaint or received compensation for your mis-sold policy, then you are not affected by this deadline and can still make further claims if necessary.

Additionally, it is worth mentioning that some banks had their own internal deadlines for submitting PPI claims. For example, Lloyds Banking Group had set an earlier deadline of August 29th, 2018 for customers to submit their complaints. It is crucial to check with your bank or lender to find out if they had any specific deadlines in place.

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If you missed the August 29th, 2019 deadline for submitting your PPI claim, all may not be lost. The FCA has stated that exceptional circumstances will be considered on a case-by-case basis and may allow late submissions beyond the official deadline.

Examples of exceptional circumstances include:

– If you were seriously ill during the period leading up to the deadline

– If you suffered from bereavement during this time

– If you experienced significant financial hardship

In such cases, it is essential to provide evidence of these exceptional circumstances when making your claim after the official deadline.

While the official deadline for PPI claims has passed, there may still be options available for those who missed it due to exceptional circumstances. However, it is always best to submit your claim as soon as possible to avoid any potential complications. Don’t miss out on your PPI refund – act now and make your claim before it’s too late.

Important dates to remember for applying for a PPI refund

If you believe that you may have been mis-sold Payment Protection Insurance (PPI), it is important to act quickly in order to secure a refund. The Financial Conduct Authority (FCA) has set specific deadlines for PPI claims, and missing these dates could result in losing out on the opportunity to receive compensation.

The first important date to remember is August 29th, 2019. This is the deadline for submitting new PPI complaints to banks and other financial institutions. After this date, any new claims will not be accepted by the FCA unless there are exceptional circumstances. Therefore, if you have not yet made a PPI claim, it is crucial to do so before August 29th.

For those who have already submitted a PPI complaint but have not received a final response from their bank or lender, there is another key date to keep in mind. October 30th, 2019 is the deadline for these banks and lenders to respond with a decision on your claim. If they fail to meet this deadline, you can escalate your complaint to the Financial Ombudsman Service (FOS).

In addition to these deadlines set by the FCA, there are also some important timeframes within which individuals should aim to submit their PPI claims. Generally speaking, it is recommended that all claims are submitted as soon as possible in order to avoid potential delays or complications.

Some banks and lenders may require additional information or documentation before processing your claim, so it’s best not leave things until the last minute. Additionally, waiting until closer to the deadline could result in longer wait times due to an influx of last-minute claims.

It’s also worth noting that while these dates apply for most individuals seeking refunds from UK-based financial institutions, different rules may apply for those living abroad or who have taken out policies with non-UK companies. In these cases, it’s important to check with individual institutions for their specific deadlines and requirements.

The key to successfully claiming your PPI refund is to act promptly. Don’t miss out on the opportunity to receive compensation that you may be entitled to by missing these important dates. Make sure to submit your claim before August 29th, 2019 and follow up with any necessary information or documentation in a timely manner. Remember – time is of the essence when it comes to PPI refunds!

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Steps to take when making a PPI refund claim

1. Gather all necessary information: Before starting your PPI refund claim, make sure you have all the relevant information at hand. This includes any loan or credit agreements, statements, and correspondence from the bank or lender regarding the PPI policy.

2. Check if you were mis-sold PPI: It is important to determine whether you were actually mis-sold PPI before proceeding with a claim. Some common reasons for mis-selling include being unaware that you had PPI, being pressured into buying it, or not being informed about exclusions and limitations of the policy.

3. Contact your bank or lender: The first step in making a PPI refund claim is to contact your bank or lender directly. You can do this by phone or in writing. Provide them with details of your PPI policy and why you believe it was mis-sold to you.

4. Submit a formal complaint: If your initial contact with the bank does not result in a satisfactory outcome, submit a formal complaint to their complaints department. Make sure to clearly state why you believe you were mis-sold PPI and provide any evidence that supports your claim.

5. Seek help from a claims management company (CMC): If you are unsure about how to proceed with your claim or feel overwhelmed by the process, you can also seek assistance from a CMC. They will handle the entire process on your behalf for a fee.

6.Investigate alternative options for claiming back PPI: There are several other channels through which you can make a PPI refund claim such as using an online tool provided by banks and lenders, contacting the Financial Ombudsman Service (FOS), or joining group legal action against certain banks.

7.Be persistent and follow up: Making a successful PPI refund claim may require persistence as some banks may initially reject claims even if they are valid. Make sure to keep a record of all communication and follow up regularly to ensure your claim is being processed.

8. Be aware of important deadlines: It is crucial to be aware of the important deadlines when making a PPI refund claim. The deadline for submitting a claim is August 29, 2019, after which no new claims will be accepted. Additionally, if you have previously made a claim but were unsuccessful, you can now appeal that decision until February 22, 2020.

Making a PPI refund claim may seem like a daunting task, but by following these steps and staying informed about important dates and deadlines, you can increase your chances of receiving the compensation you are entitled to. Remember to gather all necessary information and seek assistance if needed in order to make the process smoother and more efficient. Don’t miss out on your PPI refund – take action today!


As the deadline for PPI claims approaches, it is crucial to take action and make sure you do not miss out on your potential refund. With these important dates in mind, you can stay informed and avoid missing any deadlines. The process may seem daunting, but with the help of a reputable claims company or by submitting a claim yourself, you could receive a significant amount of money back from mis-sold PPI policies. Don’t wait until it’s too late – start your PPI claim today!